If she has an attitude cashing people out, tell her to go work at another place that doesn't interact with the general public, because she seems to not like being nice to people. You need to hire someone to replace her that has better manners and is so condescending and rude to customers. Also, the Asian lady working in the main cage area/for Sportsbook (shes the only Asian associate ( I am not trying to be racist either, this just identify her better) in the evening and overnight. Many of us drive far from other states to gamble and cannot stay for long periods of time to wait. Want more ways to earn Visit any Penn National casino to receive a PENN Play rewards card which allows you to take full advantage of all PENN Play benefits including free slot play, discounts for dining, and bonus entries into promotions.

You guys have people working the windows at all times, so why not the same for Sportsbook customers. You should not let managers take lunches at the same time.

I have to drive all the way from Dayton, OH to cash my winning tickets and then have to wait 45 minutes because a manager is not there to approve my ticket. Performance includes funny choreography, props and outfits that encourage everyone in the audience to participate. It's incredibly rude that you guys don't have management there 24/7. Professional touring Las Vegas style dance/rock show band. I was at your location recently to cash in a sportsbook ticket.